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Joyce MATHIAS - Joyce MATHIAS 

Profile

 

A conscientious and professional administrator with extensive experience in PA and secretarial roles. Highly organised and efficient individual, with a thorough and precise approach to projects which has yielded excellent results to date. Able to manage time effectively and prioritise workload.  Experience at working to tight deadlines and under pressure.  Friendly and approachable with excellent interpersonal and customer relations.  Now looking for a challenging and rewarding role.

 

Key skills

  Excellent IT skills including Microsoft skills, Word, Excel and CRM databases

  Accuracy and good listening skills

  Excellent communication skills – oral and written.

  Ability to manage time and prioritise workload to ensure efficient delivery of all aspects of tasks

  Polite, positive, professional and responsive manner

  High level of attention to detail

  Highly organised, efficient and adhering to confidentiality

  Educated to level 4 standard

*   Certificate in Counselling Skills 


Relevant Experience 

YMCA -March 2014

CancerWise August 2013

Volunteer – Assist the Centre Manager and the Administrator with administrative work, welcome clients including visitors and deal with their needs, enquiries and provide information.

British Heart Foundation July 2013

Volunteer – Help in all aspects of duties required in retail business. Duties include maintaining the till, shop floor, window dressing and helping in the back office.

 

 

Direct Life & Pension Service Ltd Chichester 2007- May 2013

Express Underwriter.

Completed online tele-underwriting interviews in a full, accurate and professional manner adhering to strict quality and service standards.  Used Goldmine.

 

 

Oct 2006 to June 2007

Full time Mother

I had to give up full time employment to bring up family and followed a number of courses such as an European Computer Driving License at Chichester College to improve my IT skills and a customer service L2 course.

From June 7th 2007, working with Direct Life & Pension Service Ltd, Chichester, as an Express Underwriter.
  
Also worked from June 2007 till Jan 2008, as a Carer with Greenbanks as a Carer.
  
From 1994 till June 2007
I had to give up full time employment to bring up family.  Did European Computer Driving License at Chichester College to improve my IT skills.
 
From 1993 to 1994
Worked as a Secretary to the Regional Executive  Creative Director
 at STB-McCann Erickson, Ghana . West  Africa .
 
From 1987 to 1991   
Worked as a Secretary to the CEO
at McCann  Erickson, Kolkata, India          
 
From 1985 to 1987  
Worked as a Secretary to the Managing Director 
at Contract Advertising (India) Ltd, Kolkata, India.
 
From 1983 to 1985
Worked as a Secretary to the Managing Director 
at Dunlop (India) Ltd, Kolkata, India
 
From 1979 to 1983
 Worked as a Secretary to the Managing Director
 at ESBI Transmissions (India) Ltd, Kolkata, India.
 
Key skills

I am computer literate, have excellent customer service, attention to detail, efficient time keeping, accuracy, good listening skills, good communication – orally and  written.

Personal summary 

I am confident, outgoing, have good people skills, work within team and independently, seek new challenges.

Languages known      
  
 English, Hindi, Bengali, Konkani and little bit of French